" The Broadway is going to play a key part in reinvigorating the community. We will be bringing positive, memorable occasions and nights out to those who would otherwise have to travel further afield to savour what we will have on offer, and meaning less need to have to travel to London."
Dr Peter Dawe
The Dawe Charitable Trust
Sundays is now open at The Broadway Theatre on Wednesday's and Sunday's from 11am - 3:30pm. Pop in and enjoy a choice of three different meats, plus ever-changing mouthwatering puddings.
*Vegetarians please note that all potatoes and vegetables are cooked in rapeseed oil and are veggie friendly.
Prices start from £4.99, call the Box Office on 01733 306071 to reserve your table today (Mon-Sun 9am-5pm only).
REFUNDS AND EXCHANGES:
Refunds will be honoured under any circumstances if 14 days notice is given prior to the event. Exchanges can be granted within seven days notice of an event for a show of equal or higher value than the original purchase price.
A refund may be granted within the two bracket under extenuating circumstances at the discretion of the CEO, Theatre Manager and Front of House Manager. This does not apply if the refund is requested after the event has taken place.
If a show is cancelled due to weather conditions or because an act is unable to perform the theatre will grant a full refund anytime before or after the time that event was scheduled to take place.
Please note: A booking fee will not be refunded if tickets have been bought via Ticketsource as The Broadway Theatre have a in-house policy against booking fees.
RESERVATIONS: We allow two weeks maximum for reservations, the Box Office may contact you after that time to see if you wish to purchase the tickets, if you're unable to pay after the two week period you will lose your reserved seats. No upfront fee is required for reservations for any of our shows.
DISABLED ACCESS AND BABES IN ARMS: Babes in arms - Policies regarding Babes in Arms vary from show to show. Usually every child no matter what age must hold a valid ticket for all children's shows. To comply with fire regulations and licensing, every person in the auditorium, regardless of age, must have a valid ticket. If you're planning to bring a child under the age of 18 months who will not require a ticket please inform the Box Office (01733 306071) of their attendance so the booking notes can be updated. Once in the auditorium, please consider the customers around you when handling your baby, do not block the view of the child or patron behind you and if baby cries, please take him/her out of the auditorium promptly. Prams/buggies may be stored in the foyer at the owner’s risk.
Disabled access including 1.1 carers - Wheelchair accessible seating can be booked by contacting the box office. Disabled customers who meet the requirements for proof of disability, as detailed below, will be able to purchase a ticket for themselves in the Step-Free Access area and also receive one free 1:1 Carers ticket. 1:1 Carers tickets are not available with Group Discounted tickets. Carers must be capable of supporting the disabled person’s needs in the event of an emergency or evacuation of the venue. Carers must be aged 16+ and show proof (Carers I.D) in-person to Box Office staff before purchasing a ticket for this area. People in receipt of any of the benefits listed below qualify for a free carer/ companion ticket: Middle or Higher rate of the Disability Living Allowance (mobility or care component); or Attendance Allowance. A blue badge is not accepted as proof of disability. If you have a temporary disability and require a carer / companion in order to be able to attend the pantomime please telephone the Box Office to discuss your requirements.
Box Office: firstname.lastname@example.org or 01733 306071 (Phone lines are open Monday-Sunday 9am-5pm only)
ABUSE AND ANTI-SOCIAL BEHAVIOUR:
The Broadway Theatre operates a zero tolerance policy concerning abuse towards staff, if you're aggressive or violent the call will be terminated or you will asked to leave the premises and you will be issued a lifetime ban from the theatre.
The Broadway Theatre is the trading name of Performance Art Ventures (CIC). The Broadway owns and operates www.broadwaypeterborough.co.uk and is committed to protecting the privacy of its valued patrons. This policy is subject to change so it is advised to check regularly for updates. This policy is written in accordance with the GDPR guidelines effect of May 25th 2018.
What is GDPR?
The General Data Protection Regualtion comes into force on May 25th 2018 and is designed to ensure your data is handled correctly and in a responsible manner. It also gives you more access to your information as you are able to view the information we hold about you should you request it.
If you would like further information about GDPR, please visit www.ico.gov.uk
What information is collected?
For most transactions, it is necessary to collect and store a certain amount of information (for example: name, address, email address and contact number). This information is for the sole use of The Broadway Theatre and will never be sold on to a third party without your prior consent. Card and payment details are not stored with The Broadway Theatre.
We will conduct periodic reviews of our collated data to assess the ongoing need to keep it stored. You are free to contact us at any time to request your data be removed from our system.
Data will be used to analyse traffic on our website, trends in sales and to track the effects of marketing campaigns but no personal information will be included rendering individual identification impossible. This analysis will only be undertaken to learn more about our audiences and inform further development.
Security of information
The Broadway Theatre cannot be held responsible for the illegal interception of digital communication via the internet. We will always act in accordance of the Data Protection Act of 1998 and we ensure that security features on our website and emails are up to date, any electronic communication with The Broadway Theatre is done at your own risk.
By buying a ticket or submitting information to us, you agree to us storing and processing your personal data in the ways and methods laid out in this policy. If you wish to contact us to be removed from a mailing list or to check or update your information we have stored, you can email us at any time using: email@example.com