Tickets for Season 2018-19 Shows at The Broadway Theatre.
Buy tickets now with TicketSource, or call the box office on 01733 306071.
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What’s on in The Main Auditorium, The Broadway Suite and Walter’s Bar and Eatery.
In 2018 we continue The Broadway’s 80-year legacy of being at the heart of Peterborough and its surrounding region. From our Main Auditorium, we will create a fascinating space for live performance and engagement.
“ The Broadway is going to play a key part in reinvigorating the community. We will be bringing positive, memorable occasions and nights out to those who would otherwise have to travel further afield to savour what we will have on offer, and meaning less need to have to travel to London.”
Dr Peter Dawe
The Dawe Charitable Trust
Refund and Exchange Policy
REFUNDS AND EXCHANGES:
If 14 days notice is given prior to the event refunds will be honoured under any circumstances. Customers may exchange their ticket(s) for a show of equal or higher value than the original purchase price within seven days notice of an event.
At the discretion of the CEO and the Theatre Manager as well as the Front of House Manager, a refund may be granted under extenuating circumstances . However, this does not apply if the refund is requested after the event has taken place.
In the event of cancelled events due to weather conditions, or because an act is unable to perform, full refunds will be granted by the theatre .
Please note: The Broadway Theatre have an in-house policy against booking fees, therefore refunds on tickets originally bought via TicketSource will not have the booking fee refunded.
We allow two weeks maximum for reservations, so if your ticket(s) isn’t/aren’t in that time-frame you will lose your reserved seat(s). Reservations for shows do not require any upfront fee.
DISABLED ACCESS AND BABES IN ARMS:
Babes in arms –
Policies regarding Babes in Arms vary from show to show, however usually every child no matter what age must hold a valid ticket for all children’s shows. To comply with fire regulations and licensing, every person in the auditorium, regardless of age, must have a valid ticket. Please inform the Box Office (01733 306071) if you’re planning to bring a child under the age of 18 months who will not require a ticket so the booking notes can be updated.
Please consider the customers around you when handling your baby once in the auditorium. Do not block the view of the child or patron behind you. If your baby cries, please take him/her out of the auditorium promptly. At the owner’s risk, prams or buggies may be stored in the foyer.
Disabled access including 1.1 carers –
Contact the box office to book Wheelchair accessible seating.
Disabled customers who meet the requirements for proof of disability, as detailed below, will be able to purchase a ticket for themselves in the Step-Free Access area and also receive one free 1:1 Carers ticket. Group Discounted tickets do not include 1:1 Carers tickets. Carers must be capable of supporting the disabled person’s needs in the event of an emergency/evacuation of the venue. Carers must be aged 16 plus, and must also have proof (Carers I.D) in-person to Box Office staff before purchasing a ticket for this area.
People in receipt of any of the benefits listed below qualify for a free carer/ companion ticket; Middle or Higher rate of the Disability Living Allowance (mobility or care component); or Attendance Allowance. The Theatre does not accept Blue Badges as proof of disability.
If you have a temporary disability and require a carer / companion in order to be able to attend the pantomime please telephone the Box Office to discuss your requirements.
Box Office: email@example.com or 01733 306071 (Phone lines are open Monday-Sunday 9am-5pm only)
ABUSE AND ANTI-SOCIAL BEHAVIOUR:
The Broadway Theatre operates a zero tolerance policy concerning abuse towards staff. Box Office staff will terminate your call or ask you to leave the premises if you’re aggressive or violent.